Our Most Asked Questions
about our products and services. Answered by the knowledgeable DSA staff. If you have a question not answered here, please contact us for more information.



The Door Store of America warrants, subject to the conditions and exclusions stated Here.


Q: What information do you need in order to quote door units?
A: Some of this information is very technical, we will be glad to talk you through these questions or you can have your contractor give us these details.

  1. We need to know how wide, tall and thick you want your door to be, or, how wide and tall your door rough opening is so we can make a door system to fit.
  2. How thick is your wall (2” x 4” or 2” x 6”)?  Standard jamb sizes are 4 9/16” and 6 9/16”
  3. Do you need interior casing?
  4. What finish do you want for your hinges?  Standard finishes are Oil Rubbed Bronze, Satin Nickel, or Bright Brass;
  5. What finish do you want for your exterior adjustable threshold? Standard finishes are Bronze, Polished Nickel, or Bright Brass;
  6. Do you want your door prepped for hardware?  (Single Bore, Double Bore, Mortise Lock – Please specify).
  7. How do you want the door swing?  (Right-hand, Left-hand, Inswing or Outswing).

 

Q: Where can I find DSA pricing information?
A: Pricing is available by contacting DSA direct or your local dealer/distributor. To locate one in your area, please click here,  or go to the “contacts” page.

Q: What woods do you use to make your doors?
A:  We make our doors from Mahogany, Oak, Clear and Knotty Kauri (Agathis).

Q: Do you prehang your doors?
A: Yes, we can supply the door & jamb, already prepared for hinges and door hardware. For exterior units we also provide weather-stripping, threshold, and door sweeps. We will work with you or with your contractor to determine what your exact prehanging requirements are.

Q: Where do you ship your doors and how are they shipped?
A: We ship our doors all over the continental United States via common carrier. This requires an additional crating charge.  Please contact us for a quotation to ship to your area.

The Door Store of America, Inc.
8732 Glenwood Avenue
Raleigh, NC 27617
919.781.3200 Phone
919.781.2380 FAX

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